2014 ISPAs' Written Entry Form (Managed Service Innovation Award) |
Managed Service Innovation Award
Judging criteria:
• Price and value for money
• Differentiation from competitors
• Support offering and customer care
• Value Added Services
• Scope of service
• Security capabilities
• Network and technology strengths
• Service reach and capacity
• Flexibility and scalability
• Reliability and levels of service
• Innovation in terms of step change improvement for the customer
Bearing in mind the judging criteria, entrants are required to provide a case study outlining the innovation of their managed service using no more than 750 words. Please include any evidence within the given word limit.
ISPA judges may ask ISPA Secretariat to contact entrants to clarify any information given in the application.
The deadline for completion of this form is 28th March 2014. Forms submitted after this date will not be accepted.
On completion of this page please print a copy for your own records.
• Price and value for money
• Differentiation from competitors
• Support offering and customer care
• Value Added Services
• Scope of service
• Security capabilities
• Network and technology strengths
• Service reach and capacity
• Flexibility and scalability
• Reliability and levels of service
• Innovation in terms of step change improvement for the customer
Bearing in mind the judging criteria, entrants are required to provide a case study outlining the innovation of their managed service using no more than 750 words. Please include any evidence within the given word limit.
ISPA judges may ask ISPA Secretariat to contact entrants to clarify any information given in the application.
The deadline for completion of this form is 28th March 2014. Forms submitted after this date will not be accepted.
On completion of this page please print a copy for your own records.