Customer Satisfaction Survey 2023
1.
How quickly do we respond to your Request for Quote?
Significantly Above Expectations
Above Expectations
Meets Expectations
Below Expectations
Significantly Below Expectations
2.
How well do we meet your delivery requirements?
Significantly Above Expectations
Above Expectations
Meets Expectations
Below Expectations
Significantly Below Expectations
3.
How well do our products satisfy your quality requirements?
Very satisfied
Satisfied
Somewhat satisfied
Somewhat dissatisfied
Not at all satisfied
4.
Compared to our competitors, is our customer service better, worse, or about the same?
Quite a bit better
Somewhat better
About the same
Somewhat worse
Quite a bit worse
Don't know
5.
Compared to our competitors, is our pricing better, worse, or about the same?
Quite a bit better
Somewhat better
About the same
Somewhat worse
Quite a bit worse
Don't know
6.
Overall, how satisfied are you with Micro Precision Components?
Very Satisfied
Satisfied
Somewhat satisfied
Somewhat dissatisfied
Not at all satisfied
7.
Is there any capability or service you would like Micro Precision to offer in the future?
8.
Does your company participate in a Supplier Diversity Program?
Yes
No
Don't know
9.
Do you have any other comments, questions, or concerns?