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Provider Newsletter and eNews Feedback Survey
Passport by Molina Healthcare continuously seeks to improve communication with our Provider Community to ensure you have the most up-to-date information. Please provide your feedback regarding the our Provider Newsletter and eNews.
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1.
Which professional title best describes your role?
Office Manager
Physician
Nurse Practitioner
Physician Assistant
Billing Professional
Other (please specify)
2.
Where do you currently receive your Passport-related updates? (please select all that apply)
Provider Newsletter
eNews
Provider Service Representative
Passport's Website
Provider Services Contact Center
Other (please specify)
3.
How would you prefer to receive the Passport Provider Newsletter? (please select all that apply)
Fax
Email
Paper Mail
Other (please specify)
4.
When you read articles in the Passport Provider Newsletter or eNews, how often do you:
Never
Sometimes
Often
Always
Read only the headlines to get a general idea of the topic and skip the article
Never
Sometimes
Often
Always
Read the first sentence of each paragraph in the article to understand the idea of the article
Never
Sometimes
Often
Always
Skim the whole article to get a general idea of the topic
Never
Sometimes
Often
Always
Carefully read the entire article
Never
Sometimes
Often
Always
Forward the information to others within your organization
Never
Sometimes
Often
Always
5.
Please indicate how strongly you agree or disagree with the statements below:
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I am satisfied with the content of the Provider Newsletter/eNews
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I feel informed after reading the Provider Newsletter articles/eNews
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The Provider Newsletter and eNews are clear and easy to understand
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I was aware I could find previously released Provider Newsletters and eNews on Passport’s website
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I know where to find previously released Provider Newsletters and eNews on Passport’s website
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I often refer back to previously released Provider Newsletters and eNews on Passport’s website
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
6.
Please rank the below topics in order of important to you and your practice:
Not important at all
Somewhat important
Neutral
Important
Very Important
Claims Information
Not important at all
Somewhat important
Neutral
Important
Very Important
Coding Information
Not important at all
Somewhat important
Neutral
Important
Very Important
Incentive Program Information
Not important at all
Somewhat important
Neutral
Important
Very Important
State and Federal Updates
Not important at all
Somewhat important
Neutral
Important
Very Important
Prior Authorization Information and Updates
Not important at all
Somewhat important
Neutral
Important
Very Important
Clinical Information
Not important at all
Somewhat important
Neutral
Important
Very Important
Quality Information and Updates
Not important at all
Somewhat important
Neutral
Important
Very Important
Upcoming Educational Opportunities
Not important at all
Somewhat important
Neutral
Important
Very Important
7.
Please provide your contact information below if you would like for your Provider Service Representative to reach out to you:
Name
Company
TIN
Email Address
Phone Number
8.
Additional Comments:
Current Progress,
0 of 8 answered
