The wait time for service was reasonable.
The wait time for service was reasonable. Strongly Disagree
The wait time for service was reasonable. Disagree
The wait time for service was reasonable. Agree
The wait time for service was reasonable. Strongly Agree
After my first contact, I was aware of how long I would need to wait before I started services.
After my first contact, I was aware of how long I would need to wait before I started services. Strongly Disagree
After my first contact, I was aware of how long I would need to wait before I started services. Disagree
After my first contact, I was aware of how long I would need to wait before I started services. Agree
After my first contact, I was aware of how long I would need to wait before I started services. Strongly Agree
My time in services was spent well.
My time in services was spent well. Strongly Disagree
My time in services was spent well. Disagree
My time in services was spent well. Agree
My time in services was spent well. Strongly Agree
Services were provided at a time of the day that was convenient for me.
Services were provided at a time of the day that was convenient for me. Strongly Disagree
Services were provided at a time of the day that was convenient for me. Disagree
Services were provided at a time of the day that was convenient for me. Agree
Services were provided at a time of the day that was convenient for me. Strongly Agree
The services I received helped me address my identified goals.
The services I received helped me address my identified goals. Strongly Disagree
The services I received helped me address my identified goals. Disagree
The services I received helped me address my identified goals. Agree
The services I received helped me address my identified goals. Strongly Agree
The services provided at CCTB are of high quality.
The services provided at CCTB are of high quality. Strongly Disagree
The services provided at CCTB are of high quality. Disagree
The services provided at CCTB are of high quality. Agree
The services provided at CCTB are of high quality. Strongly Agree
I would recommend services at CCTB to a friend.
I would recommend services at CCTB to a friend. Strongly Disagree
I would recommend services at CCTB to a friend. Disagree
I would recommend services at CCTB to a friend. Agree
I would recommend services at CCTB to a friend. Strongly Agree
I felt physically safe in the setting where I received services.
I felt physically safe in the setting where I received services. Strongly Disagree
I felt physically safe in the setting where I received services. Disagree
I felt physically safe in the setting where I received services. Agree
I felt physically safe in the setting where I received services. Strongly Agree
I felt emotionally safe while receiving services through CCTB.
I felt emotionally safe while receiving services through CCTB. Strongly Disagree
I felt emotionally safe while receiving services through CCTB. Disagree
I felt emotionally safe while receiving services through CCTB. Agree
I felt emotionally safe while receiving services through CCTB. Strongly Agree
Staff treated me with respect.
Staff treated me with respect. Strongly Disagree
Staff treated me with respect. Disagree
Staff treated me with respect. Agree
Staff treated me with respect. Strongly Agree
Staff supported me in working on the goals that were important to me.
Staff supported me in working on the goals that were important to me. Strongly Disagree
Staff supported me in working on the goals that were important to me. Disagree
Staff supported me in working on the goals that were important to me. Agree
Staff supported me in working on the goals that were important to me. Strongly Agree
Staff valued my ideas and opinions.
Staff valued my ideas and opinions. Strongly Disagree
Staff valued my ideas and opinions. Disagree
Staff valued my ideas and opinions. Agree
Staff valued my ideas and opinions. Strongly Agree
I felt a sense of belonging while accessing services at CCTB (e.g., I saw myself in the people, space and the way service are delivered).
I felt a sense of belonging while accessing services at CCTB (e.g., I saw myself in the people, space and the way service are delivered). Strongly Disagree
I felt a sense of belonging while accessing services at CCTB (e.g., I saw myself in the people, space and the way service are delivered). Disagree
I felt a sense of belonging while accessing services at CCTB (e.g., I saw myself in the people, space and the way service are delivered). Agree
I felt a sense of belonging while accessing services at CCTB (e.g., I saw myself in the people, space and the way service are delivered). Strongly Agree
Staff understood my unique identity (e.g., religion, language, ethnic background, gender identity, race) during services.
Staff understood my unique identity (e.g., religion, language, ethnic background, gender identity, race) during services. Strongly Disagree
Staff understood my unique identity (e.g., religion, language, ethnic background, gender identity, race) during services. Disagree
Staff understood my unique identity (e.g., religion, language, ethnic background, gender identity, race) during services. Agree
Staff understood my unique identity (e.g., religion, language, ethnic background, gender identity, race) during services. Strongly Agree
Staff incorporated my identity into the services I received through CCTB.
Staff incorporated my identity into the services I received through CCTB. Strongly Disagree
Staff incorporated my identity into the services I received through CCTB. Disagree
Staff incorporated my identity into the services I received through CCTB. Agree
Staff incorporated my identity into the services I received through CCTB. Strongly Agree
Services were provided at a location that was convenient for me.
Services were provided at a location that was convenient for me. Strongly Disagree
Services were provided at a location that was convenient for me. Disagree
Services were provided at a location that was convenient for me. Agree
Services were provided at a location that was convenient for me. Strongly Agree
Staff accommodated my individual needs (i.e., mobility, learning, transportation, hearing, vision, etc.) during services.
Staff accommodated my individual needs (i.e., mobility, learning, transportation, hearing, vision, etc.) during services. Strongly Disagree
Staff accommodated my individual needs (i.e., mobility, learning, transportation, hearing, vision, etc.) during services. Disagree
Staff accommodated my individual needs (i.e., mobility, learning, transportation, hearing, vision, etc.) during services. Agree
Staff accommodated my individual needs (i.e., mobility, learning, transportation, hearing, vision, etc.) during services. Strongly Agree
