Muscat College (MC) would like your feedback on its offered academic support services. Your feedback will help us to improve the quality of our services and facilities in the future. The survey will be kept completely anonymous and would take 15 minutes to complete.

 

Thank you in advance for participating in the survey.

* 1. I am.............

* 2. I am studying (or have studied) in the Department of

* 3. Rate your satisfaction with the academic support services provided to you during your student life with Muscat College for:

a) Admission and Registration

  Strongly Agree Agree Disagree Strongly Disagree N/A
The enrolment procedure at the Department of Admission and registration was smooth
The staff was able to guide me during the registration process
The staff was able to answer all my queries on registration satisfactorily
I was made aware of the procedures on requests
I was guided properly in the process of completion of forms in the department
My request was always processed within a reasonable time
I have always received timely information from the department
I am happy with the services received from the Department of Admission and Registration

* 4. Rate your satisfaction with the academic support services provided to you during your student life with Muscat College for:

b) Library

  Strongly Agree Agree Disagree Strongly Disagree N/A
The library has enough books for my usage
The library has good online resources for my usage
I have always found the book required for my unit/module
I have received enough support from the library staff for using the library resources
I was always able to use the library for my study
The library discipline is always well maintained and I was never disturbed
I was always able to access the online resources offered by the college easily
I was able to get books issued easily
I was given enough time to use the issued books at home and college
I was given timely reminders for returning the books
The library is located at a convenient location
I am happy with the library timings
There is enough place in the library for discussion or individual usage
The library environment is safe and well maintained
I am satisfied with the library day events organised in 2016-17

* 5. Rate your satisfaction with the academic support services provided to you during your student life with Muscat College for:

c) Information and Technology Services

  Strongly Agree Agree Disagree Strongly Disagree N/A
I am given a college email ID to interact with the college staff and students
I am satisfied with the email communication given by the college
I am able to do my work during college hours in the labs conveniently
I have received enough support from the Information and Technology staff for technical queries related to computer lab/systems/softwares/internet
The computer labs are conveniently located
The computer labs are easily accessible
The computers have good processing speed and are well maintained
Internet facility is available in every computer lab
Internet facility has a good speed
WiFi is available conveniently across the campus
I can access Moodle or Succeed at home and at campus
I am satisfied with the Moodle or Succeed access given by the college

T