* 1. Product

  Excellent Good Fair Poor Don't Know
Quality of the Product
Product Line Variety
Availability of Product for Prompt Shipment

* 2. Service

  Excellent Good Fair Poor Don't Know
Timeliness of Delivery
Accuracy, Timeliness, Presentation of Documentation
Technical Competencies and Support
Warranty Service

* 3. Sales

  Excellent Good Fair Poor Don't Know
Support Before, During, After the Sale
Ability to Meet Special Needs and Requirements
Presentation and Thoroughness of Catalog
Appearance and Usability of Website

* 4. Comments (Optional)

* 5. Respondent Information (Optional)

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