Client Support Feedback Survey
Thank you for taking this survey! We are interested in your honest opinions so that we can continue to improve our customer support.
1.
Overall, how satisfied were you with the experience with our support?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
2.
How knowledgeable was the team member who assisted you?
Extremely knowledgeable
Very knowledgeable
Somewhat knowledgeable
Not so knowledgeable
Not at all knowledgeable
3.
How respectful was the customer representative who assisted you?
Extremely respectful
Very respectful
Somewhat respectful
Not so respectful
Not at all respectful
4.
Who was your support representative?
Garrett
Spencer
5.
How much time did it take us to address your questions and concerns?
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
6.
Was your issue completely resolved?
Yes
No
7.
On a scale of 0 to 10,
Based on your interaction with our customer support team, how likely is it that you would recommend Circuit Saviors to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
8.
Is there anything that you think would improve our customer support?