Client Feedback

At Laneway Counselling we are looking for ways to ensure our services meet the needs of our clients and that we maintain our values of providing timely, accessible and quality service to our clients. We would appreciate if you would take a few minutes to tell us about your experience. Your participation is anonymous, voluntary and will not effect your treatment at Laneway Counselling, Thanks

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* 1. How likely are you to recommend Laneway Counselling

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* 2. How comfortable did you find the space at Laneway Counselling?

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* 3. The reception staff were informative and helpful?

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* 4. Did you feel like your counsellor was prepared for your appointments?

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* 5. I feel like I was matched with a counsellor who was a good fit for my needs?

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* 6. My counsellor understood my concerns

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* 7. Therapy has helped improve the quality of my life?

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* 8. Suggestions for improvement

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* 9. Areas of strength

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