We Value Your Feedback! Question Title * 1. On a scale of 1-10, with 1 being the worst and 10 being the best, how likely are you to recommend The Community Bank to a friend or colleague? 1 2 3 4 5 6 7 8 9 10 Question Title * 2. On a scale of 1-10, with 1 being the worst and 10 being the best, how likely are you to use The Community Bank services again? 1 2 3 4 5 6 7 8 9 10 Question Title * 3. How long have you been a Community Bank customer? 1 to 5 years 6 to 10 years 11 to 20 years 21+ years Question Title * 4. Would you identify yourself as a loyal Community Bank customer? Yes No Question Title * 5. How do you usually do your banking with The Community Bank? Online Banking with Bill Pay Mobile Banking App In Office Drive-Thru ATM Question Title * 6. On a scale of 1-10, with 1 being the worst and 10 being the best, comparing The Community Bank to our competitors how would you rate our services? 1 2 3 4 5 6 7 8 9 10 Question Title * 7. On a scale of 1-10, with 1 being the worst and 10 being the best, how strongly do you feel The Community Bank acts in your best interest? 1 2 3 4 5 6 7 8 9 10 Question Title * 8. On a scale of 1-10, with 1 being the worst and 10 being the best, how competitive do you feel The Community Bank's rates/services/fees/rewards are? 1 2 3 4 5 6 7 8 9 10 Question Title * 9. Are you interested in having our Customer Service Officer reach out to you? If so, please provide us your name and best contact number to reach you. If you prefer, you may also share your feedback below. Question Title * 10. Select your age range. Under 18 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 11. What is the highest degree or level of school you have completed? (If you’re currently enrolled in school, please indicate the highest degree you have received.) Less than a High School Diploma High School degree or equivalent (ex. GED) Some college, no degree Associate degree Bachelor's degree Master's degree Professional degree (MD, DDS, DVM) Doctorate (PhD, EdD) Question Title * 12. What is your current employment status? Employed full-time (40 hours or more per week) Employed part-time (up to 39 hours per week) Unemployed and currently looking for work Unemployed and not currently looking for work Student Retired Homemaker Self-employed Unable to work Question Title * 13. Select your household income. Under $15,000 Between $15,000 and $29,999 Between $30,000 and $49,999 Between $50,000 and $74,999 Between $75,000 and $99,999 Between $100,000 and $150,000 Over $150,000 Question Title * 14. Select your marital status. Single (never married) Married, or in a domestic partnership Widowed Divorced Separated Question Title * 15. Do you have dependents? Yes No Question Title * 16. Enter your zip code. 100% of survey complete. Done
