SLWA SRO Disability Access and Inclusion Plan Survey 2019 to 2023

State Library and State Records Office Disability Access and Inclusion Plan Survey

The State Library of Western Australia and the State Records Office are interested in your feedback and comments regarding the accessibility of our collections, services, programs and events. Your feedback will inform a new Disability Access and Inclusion Plan for the organisations.

A draft of the new plan is available at Draft SLWA and SRO Disability Access and Inclusion Plan

You can provide feedback via the survey linked below or you can:

Email your comments to info@slwa.wa.gov.au

Telephone us on 9427 3355 or 1800 198 107 (country callers)

Write to:
Manager Strategic Projects
State Library of Western Australia
Perth Cultural Centre
Perth WA 6000

If you choose to be identified in the survey we will only use that information to contact you with the results of the consultation and to notify you when the plan is published.

The survey will close on 15 February 2019.

Thank you for taking the time to assist us.

Question Title

* 1. Have you experienced any barriers to accessing the collections, services, programs or events of the State Library or the State Records Office?

State Library

State Records Office

Describe the situation
What was the barrier encountered?
What could be done to overcome this barrier?

Question Title

* 2. Have you experienced any barriers to accessing the buildings, facilities or equipment of the State Library or the State Records Office?

State Library

State Records Office

Describe the situation
What was the barrier encountered?
What could be done to overcome this barrier?

Question Title

* 3. Has there been a time when the information you required from the State Library or the State Records Office was not available in a format suitable to your needs?

State Library

State Records Office

Describe the situation
If you asked for the information to be provided in an alternative format, what was the response?
What could be done so that your information needs are better met?

Question Title

* 4. How do you feel about the service you receive from staff at the State Library and the State Records Office?

State Library

State Records Office

Comments?

Question Title

* 5. Have you ever made a complaint to the State Library or the State Records Office?

State Library

State Records Office

Describe the situation
What was the outcome of your complaint?
How could the complaints / feedback process be improved?

Question Title

* 6. Have you been involved in consultation with the State Library or State Records Office?

State Library

State Records Office

What could be done to improve the consultation process?

Question Title

* 7. Have you ever applied for employment at the State Library or the State Records Office?

State Library

State Records Office

What could be done to improve the chances of someone with a disability being employed?

Question Title

* 8. Is there an access initiative you would like to compliment the State Library or the State Records Office on?

State Library

State Records Office

What was the initiative?
What was good about it?
Was there anything that could be done to improve the initiative?

Question Title

* 9. Do you have any other comments or suggestions on how the State Library or the State Records Office can improve access to facilities, collections, services, programs or events of the State Library or the State Records Office?

Question Title

* 10. To help us analyse your comments, please check which category best describes you?

Client with disability

Would like to be a client but there are access barriers

Carer for someone with a disability

Family of a person with a disability

Disability service provider

Staff or volunteer

Other (please specify)

Question Title

* 11. If you would like to receive information about the results of this consultation and to know when the Disability Access and Inclusion Plan is published please provide an

Email address

Telephone number

Address to write to