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Customer Satisfaction Survey
Listening to customers has always been important to us. Your feedback will help us better serve people like you!
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1.
Are you an owner or renter of Wapato Point Resort?
(Required.)
Owner
Renter, first time
Renter, repeat
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2.
If owner please skip to question 3. If you rented a condo in a Wapato Point Resort Village, how did you hear about us?
(Required.)
Expedia
Hotels.com
Booking.com
Wapato Point Resort Website
Friend or family member
Marketing around town
I am an owner, does not apply
Other (please specify)
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3.
How would you rate your check-in experience at the reception desk on a scale of 1-5?
(Required.)
1- Very dissatisfied
2- Slightly dissatisfied
3- Average
4- Satisfied
5- Very Satisfied
Please provide more detail on selection above:
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4.
How well do our accommodations meet your standards?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all well
Please explain selection above:
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5.
How would you rate Wapato Point Resort?
(Required.)
Very high quality
High quality
Average
Low quality
Very low quality
Please expand on selection above:
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6.
How likely are you to recommend Wapato Point Resort to a family member or friend?
(Required.)
Very Likely
Likely
Maybe
Not at all
Please expand on selection above:
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7.
Would you be willing to learn more about how you can make Wapato Point Resort a part of your every year family/friend vacation?
(Required.)
Yes
No
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8.
Have you already booked your next vacation at Wapato Point Resort?
(Required.)
Yes
No
Not yet but plan to
Do not plan to
If you do not plan to please tell us why:
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9.
Do you have any other comments, questions, or concerns to share with us? If you have provided some detailed answers on any of the questions above or said yes to Q8 may we contact you to discuss further?
(Required.)
10.
Were you here with family?
Yes
No
If yes, how many family members were with you?
11.
Were there children in your party?
Yes
No
If yes, were there enough activities to keep them busy?
12.
Were you here with friends?
Yes
No
If yes, how many in your party?
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13.
Please add your information
(Required.)
First Name
Last Name
Email
