Question Title * 1. How satisfied are you, overall, with our customer support? Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisifed Question Title * 2. How satisfied were you with how the support staff resolved your most recent problem? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Please rate our customer service representative on the following attributes. Question Title * 3. Responsiveness Very good Good Fair Poor Very poor Question Title * 4. Professionalism Very good Good Fair Poor Very poor Question Title * 5. Knowledge of the problem Very good Good Fair Poor Very poor Question Title * 6. How much time did it take us to address your questions and concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected Did not receive a response Question Title * 7. Do you have any suggestions for improvement? Question Title * 8. What type of business vertical do you operate in? Healthcare Retail Manufacturing Other (please specify) Question Title * 9. What Spectralink product was your support issue related to? Spectralink 60-Series Spectralink 70-Series Spectralink 80-Series Spectralink 84-Series Spectralink 87-Series Spectralink 96-Series Spectralink DECT CMS Other (please specify) Done
