* 1. How satisfied are you, overall, with our customer support?

* 2. How satisfied were you with how the support staff resolved your most recent problem?

Please rate our customer service representative on the following attributes.

* 3. Responsiveness

* 4. Professionalism

* 5. Knowledge of the problem

* 6. How much time did it take us to address your questions and concerns?

* 7. Do you have any suggestions for improvement?

* 8. What type of business vertical do you operate in? 

* 9. What Spectralink product was your support issue related to?