HOPE REFERRAL Personal support network Survey

St Vincent's Hospital, Melbourne: HOPE Enhancement Project

Suicide affects everyone and we all have a part to play in suicide prevention.

It is recognised that substantial change is needed to improve current services for people in crisis and develop alternative supports to better meet people's needs. This survey will be looking at what you felt about the referral process to our mental health service.

Be assured, your opinion will make a difference and ideas will impact on the future design of our regional suicide prevention strategy.

If any of these questions trigger you at all support can be found through the HOPE Enhancement Project lived experience officer or other services such as Beyond Blue (1300 22 4636) and Lifeline (13 11 14).

Question Title

* 1. What do you feel is the best way to find information and support someone with suicidal thoughts or plan to end their lives to make a decision on referral to HOPE? Select all that apply.

A dedicated website

Social media message

Hospital brochures

Dedicated telephone service

Webchat

Internet resources

Discussing with a Lived Experience worker

Dedicated safe space to connect with people who can provide more information

Other (please specify)

Question Title

* 2. If you have supported someone to make a decision on referral to HOPE, how did you feel? Select all that apply.

	Not at all	Slightly	Moderately	Very	Extremely
Confused	Confused Not at all	Confused Slightly	Confused Moderately	Confused Very	Confused Extremely
Helpless	Helpless Not at all	Helpless Slightly	Helpless Moderately	Helpless Very	Helpless Extremely
Good because you are helping someone	Good because you are helping someone Not at all	Good because you are helping someone Slightly	Good because you are helping someone Moderately	Good because you are helping someone Very	Good because you are helping someone Extremely
Empowered	Empowered Not at all	Empowered Slightly	Empowered Moderately	Empowered Very	Empowered Extremely
Confident	Confident Not at all	Confident Slightly	Confident Moderately	Confident Very	Confident Extremely
Resourceful	Resourceful Not at all	Resourceful Slightly	Resourceful Moderately	Resourceful Very	Resourceful Extremely
Skilled	Skilled Not at all	Skilled Slightly	Skilled Moderately	Skilled Very	Skilled Extremely
Hopeless	Hopeless Not at all	Hopeless Slightly	Hopeless Moderately	Hopeless Very	Hopeless Extremely
Scared/fearful	Scared/fearful Not at all	Scared/fearful Slightly	Scared/fearful Moderately	Scared/fearful Very	Scared/fearful Extremely
Overwhelmed	Overwhelmed Not at all	Overwhelmed Slightly	Overwhelmed Moderately	Overwhelmed Very	Overwhelmed Extremely
Haven't helped anyone access a service (select any)	Haven't helped anyone access a service (select any) Not at all	Haven't helped anyone access a service (select any) Slightly	Haven't helped anyone access a service (select any) Moderately	Haven't helped anyone access a service (select any) Very	Haven't helped anyone access a service (select any) Extremely

Other (please specify)

Question Title

* 3. Can you give reasons for any stronger emotions you felt?

Question Title

* 4. What type of support would be helpful for you, if you have a someone you care for being referred to HOPE? Select all that apply.

Counselling

Education on mental illness

Financial assistance

24/7 support hotline

Online chat

Respite service

Self-care activities

Linkage to peer support groups

Online groups/forum

Webinars

Text

Weekly check-in

Other (please specify)

Question Title

* 5. How supported have you felt when receiving carer support by HOPE?

Not supported

Reasonably supported

Very supported

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 6. What do you think is a reasonable waiting time to access HOPE carer support?

Immediately

Within 12 hours

Within 24 hours

Within 48 hours

Within 72 hours

Within a week

Other (please specify)

Question Title

* 7. What support services have you used to get help? Select all that apply.

Lifeline

BeyondBlue

MensLine

Kids Helpline

SuicideLine

Suicide Call Back Service

e-headspace

Sane Helpline

HeadtoHelp

National StandBy Response Service

Support After Suicide

Mental Health Triage

None of the above

Other (please specify)

HOPE REFERRAL Personal support network Survey

St Vincent's Hospital, Melbourne: HOPE Enhancement Project

Question Title

* 1. What do you feel is the best way to find information and support someone with suicidal thoughts or plan to end their lives to make a decision on referral to HOPE? Select all that apply.

Question Title

* 2. If you have supported someone to make a decision on referral to HOPE, how did you feel? Select all that apply.

Question Title

* 3. Can you give reasons for any stronger emotions you felt?

Question Title

* 4. What type of support would be helpful for you, if you have a someone you care for being referred to HOPE? Select all that apply.

Question Title

* 5. How supported have you felt when receiving carer support by HOPE?

Question Title

* 6. What do you think is a reasonable waiting time to access HOPE carer support?

Question Title

* 7. What support services have you used to get help? Select all that apply.

Question Title

* 8. Do you think we should include any other questions or is there anything you would like to add?