Emergency Department Personal Support Network Survey

St Vincent's Hospital, Melbourne: HOPE Enhancement Project

Suicide affects everyone and we all have a part to play in suicide prevention.

It is recognised that substantial change is needed to improve current services for people in crisis and develop alternative supports to better meet people's needs. This survey will be looking at what you felt about initial access and contact with our mental health service.

Be assured, your opinion will make a difference and ideas will impact on the future design of our regional suicide prevention strategy.

If any of these questions trigger you at all support can be found through the HOPE Enhancement Project lived experience officer or other services such as Beyond Blue (1300 22 4636) and Lifeline (13 11 14).

Question Title

* 1. What do you feel is the best way to find information or support for someone with suicidal thoughts or plan to end their lives? Select all that apply.

A dedicated website

Social media message

Hospital brochures

Dedicated telephone service

Webchat

Internet resources

Ring Emergency service

Phone call to hospital Mental Health Triage line

Dedicated safe space to connect with people who can support you.

Text Message

Other (please specify)

Question Title

* 2. How did you feel if you have supported someone to access a suicidal prevention/intervention service? Select all that apply.

	Not at all	Slightly	Moderately	Very	Extremely
Confused	Confused Not at all	Confused Slightly	Confused Moderately	Confused Very	Confused Extremely
Helpless	Helpless Not at all	Helpless Slightly	Helpless Moderately	Helpless Very	Helpless Extremely
Good because you are helping someone	Good because you are helping someone Not at all	Good because you are helping someone Slightly	Good because you are helping someone Moderately	Good because you are helping someone Very	Good because you are helping someone Extremely
Empowered	Empowered Not at all	Empowered Slightly	Empowered Moderately	Empowered Very	Empowered Extremely
Confident	Confident Not at all	Confident Slightly	Confident Moderately	Confident Very	Confident Extremely
Resourceful	Resourceful Not at all	Resourceful Slightly	Resourceful Moderately	Resourceful Very	Resourceful Extremely
Skilled	Skilled Not at all	Skilled Slightly	Skilled Moderately	Skilled Very	Skilled Extremely
Hopeless	Hopeless Not at all	Hopeless Slightly	Hopeless Moderately	Hopeless Very	Hopeless Extremely
Scared/fearful	Scared/fearful Not at all	Scared/fearful Slightly	Scared/fearful Moderately	Scared/fearful Very	Scared/fearful Extremely
Overwhelmed	Overwhelmed Not at all	Overwhelmed Slightly	Overwhelmed Moderately	Overwhelmed Very	Overwhelmed Extremely
Haven't helped anyone access a service	Haven't helped anyone access a service Not at all	Haven't helped anyone access a service Slightly	Haven't helped anyone access a service Moderately	Haven't helped anyone access a service Very	Haven't helped anyone access a service Extremely

Other (please specify)

Question Title

* 3. Can you give reasons for stronger emotions you have felt?

Question Title

* 4. What support do you feel you need to better support someone with suicidal thoughts or plan to end their lives and/or previous attempts? Select all that apply.

Counselling

Education on mental illness

Financial assistance

24/7 support hotline

Online chat

Respite service

Self-care activities

Linkage to peer support groups

Online groups/forum

Webinars

Text

Weekly check-in

Other (please specify)

Question Title

* 5. How confident do you feel when supporting someone with suicidal thoughts or plan to end their lives and/or previous attempts?

Not Comfortable

Very Comfortable

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 6. What would be your preferred way for someone with suicidal thoughts or plans to end their lives and/or previous attempts to get help? Select all that apply.

A GP

Emergency services - 000

Mental Health Triage

Emergency Department

Ask someone you know

Google

Other (please specify)

Question Title

* 7. What do you think is a reasonable waiting time to access HOPE service after contacting emergency services?

Within 12 hours

Within 24 hours

Within 48 hours

Within 72 hours

Within a week

Other (please specify)

Question Title

* 8. What support services have you used to get help? Select all that apply.

Lifeline

BeyondBlue

MensLine

Kids Helpline

SuicideLine

Suicide Call Back Service

e-headspace

Sane Helpline

HeadtoHelp

National StandBy Response Service

Support After Suicide

Mental Health Triage

None of the above

Other (please specify)

Question Title

* 9. What do you think would be helpful in learning about the HOPE service? Select all that apply.

Brochure

A dedicated webpage

HOPE clinician explains in-person

Social Media

Lived Experience Peer Worker

Other (please specify)

Emergency Department Personal Support Network Survey

St Vincent's Hospital, Melbourne: HOPE Enhancement Project

Question Title

* 1. What do you feel is the best way to find information or support for someone with suicidal thoughts or plan to end their lives? Select all that apply.

Question Title

* 2. How did you feel if you have supported someone to access a suicidal prevention/intervention service? Select all that apply.

Question Title

* 3. Can you give reasons for stronger emotions you have felt?

Question Title

* 4. What support do you feel you need to better support someone with suicidal thoughts or plan to end their lives and/or previous attempts? Select all that apply.

Question Title

* 5. How confident do you feel when supporting someone with suicidal thoughts or plan to end their lives and/or previous attempts?

Question Title

* 6. What would be your preferred way for someone with suicidal thoughts or plans to end their lives and/or previous attempts to get help? Select all that apply.

Question Title

* 7. What do you think is a reasonable waiting time to access HOPE service after contacting emergency services?

Question Title

* 8. What support services have you used to get help? Select all that apply.

Question Title

* 9. What do you think would be helpful in learning about the HOPE service? Select all that apply.

Question Title

* 10. Do you think we should include any other questions or is there anything you would like to add?