This award recognises a trade, retail or services business that has achieved outstanding results through the implementation of exceptional customer service initiatives.

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* 1. Business name

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* 2. Your name:

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* 3. Email address

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* 4. Best contact phone number:

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* 5. Describe your business (0%)

Your response should include reference to:
  • Snapshot of your business history and where you are today
  • Business purpose and values
  • Products and / or services offered
  • Target audience
  • Number of employees
600 words maximum

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* 6. Provide examples of exceptional customer service initiatives that have directly contributed to your business’s success (100%)

Your response should include reference to:
  • Describe the outstanding customer service initiatives your business has put into practice
  • Explain how and/or why you implemented them, including the positive impacts for both your business and customers
  • Demonstrate how you measure the success of these initiatives and provide examples of outcomes
2000 words maximum

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* 7. Supporting Documents/Files

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