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Trade, Retail & Services Excellence
This award recognises a trade, retail or services business that has achieved outstanding results through the implementation of exceptional customer service initiatives.
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1.
Business name
(Required.)
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2.
Your name:
(Required.)
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3.
Email address
(Required.)
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4.
Best contact phone number:
(Required.)
5.
Describe your business (0%)
Your response should include reference to:
Snapshot of your business history and where you are today
Business purpose and values
Products and / or services offered
Target audience
Number of employees
600 words maximum
6.
Provide examples of exceptional customer service initiatives that have directly contributed to your business’s success (100%)
Your response should include reference to:
Describe the outstanding customer service initiatives your business has put into practice
Explain how and/or why you implemented them, including the positive impacts for both your business and customers
Demonstrate how you measure the success of these initiatives and provide examples of outcomes
2000 words maximum
7.
Supporting Documents/Files
Please attach any documents/files to support your nomination.
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