Trade, Retail & Services Excellence

This award recognises a trade, retail or services business that has achieved outstanding results through the implementation of exceptional customer service initiatives.
1.Business name(Required.)
2.Your name:(Required.)
3.Email address(Required.)
4.Best contact phone number:(Required.)
5.Describe your business (0%)

Your response should include reference to:
  • Snapshot of your business history and where you are today
  • Business purpose and values
  • Products and / or services offered
  • Target audience
  • Number of employees
600 words maximum
6.Provide examples of exceptional customer service initiatives that have directly contributed to your business’s success (100%)

Your response should include reference to:
  • Describe the outstanding customer service initiatives your business has put into practice
  • Explain how and/or why you implemented them, including the positive impacts for both your business and customers
  • Demonstrate how you measure the success of these initiatives and provide examples of outcomes
2000 words maximum
7.Supporting Documents/Files
No file chosen