Ease of Getting Care

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* 1. What Family Healthcare site did you visit today?

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* 2. Access to routine or urgent care was reasonable.

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* 3. Length of time at the clinic was appropriate for the care I received.

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* 4. I was satisfied with the answers to my questions.

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* 5. It was easy to make same-day appointment when I was sick.

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* 6. Access to after hours clinical advice was reasonable.

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* 7. The length of time I waited on hold was reasonable.

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