SIG Benchmarking Survey July 2020

Question Title

* 1. What percentage of your critical suppliers would you estimate are currently outsourced overseas?

0-25%

26-50%

51-75%

76-100%

Question Title

* 2. Are you considering reshoring your suppliers in-light of COVID-19?

Yes

Only strategic suppliers

Only non-strategic suppliers

Question Title

* 3. Is your procurement team's success being measured differently today than before the pandemic hit?

Yes

Somewhat

N/A

Question Title

* 4. Do you think your influence has increased or decreased because of your department's response to COVID-19?

Increased

Decreased

Remained the Same

N/A

Question Title

* 5. Does your company have a travel ban in place?

Yes, through 2020

Yes, into 2021

Yes, to the end of 2021

No, we are free to travel as needed

Question Title

* 6. What is in scope of the CPO's responsibility today?

Direct Procurement

Indirect Procurement

Supply Chain

Procure to Pay

Sourcing

Supplier or Vendor Management

Supplier Risk Management

Business Continuity Planning

Corporate Social Responsibility

Facility

Contract Management

Finance Management

Travel

Question Title

* 7. In your organization, what functional leader does the CPO report to?

CEO

CFO

COO

Other

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* 8. Has there been a change in reporting structure for your organization in the recent past or has the CPO always reported to the same function?

Question Title

* 9. How long has the CPO role been reporting to that function leader?

Less than 5 years

5-10 years

10-20 years

More than 20 years

Unsure

Question Title

* 10. Is there a difference in the reporting structure if the CPO has responsibilities for direct supply chain vs. indirect?

Yes

Unsure

Question Title

* 11. What were the typical metrics set up for CPO's pre-COVID-19?

Savings

Supplier Rationalization

Operational Metrics

Other

Question Title

* 12. Did the metrics change as a result of COVID-19?

Yes

Somwhat

N/A

Question Title

* 13. What changes do you anticipate within your organization post-COVID-19?

New metrics that were not previously in scope

Re-alignment to change focus from specific metrics

Cost savings

Risk

Security

Talent

Other

Unsure

Question Title

* 14. In your organization, have you seen big changes to metrics for the CPO role?

Yes, in the past 0-5 years

Yes, in the past 5-10 years

I have not seen any changes

Unsure

Question Title

* 15. Is your organizations life-cycle processes fully automated and leveraging technologies?

Yes

Unsure

Question Title

* 16. If not, what percentage would you estimate is fully automated using technologies?

0-25%

26-50%

51-75%

76-100%

Question Title

* 17. What percentage of your annual budget do you estimate is typically allocated for technology improvement?

0-10%

11-20%

21-30%

31-40%

41-50%

Question Title

* 18. What percentage of your annual budget do you estimate is typically allocated for innovation?

0-10%

11-20%

21-30%

31-40%

41-50%

More than 50%

Unsure

Question Title

* 19. What percentage of your annual budget do you estimate is typically allocated for process improvement?

0-10%

11-20%

21-30%

31-40%

41-50%

More than 50%

Question Title

* 20. Do you anticipate getting more funding to invest in technologies and process improvements as a result of COVID-19 and emerging technology such as AI?

Yes

We are discussing this

Unsure

Question Title

* 21. Does your company perform CSAT for the procurement function at a certain frequency?

Yes

Question Title

* 22. If yes, what is that frequency and what has been the most positive feedback and the most negative feedback?

Question Title

* 23. If you have received negative feedback, have you been granted budget allocation for improvement?

Yes

Not yet

It is unlikely

SIG Benchmarking Survey July 2020

Question Title

* 1. What percentage of your critical suppliers would you estimate are currently outsourced overseas?

Question Title

* 2. Are you considering reshoring your suppliers in-light of COVID-19?

Question Title

* 3. Is your procurement team's success being measured differently today than before the pandemic hit?

Question Title

* 4. Do you think your influence has increased or decreased because of your department's response to COVID-19?

Question Title

* 5. Does your company have a travel ban in place?

Question Title

* 6. What is in scope of the CPO's responsibility today?

Question Title

* 7. In your organization, what functional leader does the CPO report to?

Question Title

* 8. Has there been a change in reporting structure for your organization in the recent past or has the CPO always reported to the same function?

Question Title

* 9. How long has the CPO role been reporting to that function leader?

Question Title

* 10. Is there a difference in the reporting structure if the CPO has responsibilities for direct supply chain vs. indirect?

Question Title

* 11. What were the typical metrics set up for CPO's pre-COVID-19?

Question Title

* 12. Did the metrics change as a result of COVID-19?

Question Title

* 13. What changes do you anticipate within your organization post-COVID-19?

Question Title

* 14. In your organization, have you seen big changes to metrics for the CPO role?

Question Title

* 15. Is your organizations life-cycle processes fully automated and leveraging technologies?

Question Title

* 16. If not, what percentage would you estimate is fully automated using technologies?

Question Title

* 17. What percentage of your annual budget do you estimate is typically allocated for technology improvement?

Question Title

* 18. What percentage of your annual budget do you estimate is typically allocated for innovation?

Question Title

* 19. What percentage of your annual budget do you estimate is typically allocated for process improvement?

Question Title

* 20. Do you anticipate getting more funding to invest in technologies and process improvements as a result of COVID-19 and emerging technology such as AI?

Question Title

* 21. Does your company perform CSAT for the procurement function at a certain frequency?

Question Title

* 22. If yes, what is that frequency and what has been the most positive feedback and the most negative feedback?

Question Title

* 23. If you have received negative feedback, have you been granted budget allocation for improvement?

Question Title

* 24. If your organization does not perform a CSAT or engagement survey, how do you get functional improvement feedback?

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* 25. What would you like to improve about your function?

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* 26. What would you like support on to improve your role & responsibilities within your organization?

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* 27. What would you like improved upon for your company, leadership, and/or stakeholders?