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1. Are you (the person completing the survey) a Scheme Manager or a resident?

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2. On which development do you/does the resident live?

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3. To whom did you/the resident report the repair?

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4. How easy or difficult was it to report the need for a repair?

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5. What type of work was carried out?

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6. Which contractor did the job?

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7. On what date was the repair completed? (please use format DD/MM/YYYY)

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8. Please rate the following

  Excellent Good Fair Poor Very poor
Response time
Attitude of the workperson
Standard of work
Cleanliness/tidying up after completing work

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