Individual Tools

Please make your suggestions for additions, subtractions, or revisions to the ten tools.

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1. Please provide your general thoughts and suggestions on additions to or reordering of the Ten Tools. 

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2. Lead: Leaders step up, and are designated or agreed upon, who focus on shared objectives and best outcomes. Leaders guide deployment of knowledge, skills, resources, authorities, and relationships to advance collaborative and whole-of-community responses that support realization of best outcomes.

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3. Focus on Outcomes: Maintain attention on best outcomes that minimize undesirable side effects and unintended consequences.

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4. Address Equity: Account for impacts on all affected when goal-setting, determining policy and selecting strategies for execution in order to generate net positive impact for all, without favor or bias.

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5. Communicate: Transmit and receive information in ways that support all levels of government to identify, define, choose, and explain problems, strategies, results, and causal factors and to determine next steps.

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6. Prioritize: Work collaboratively across boundaries to prioritize problems and select interventions using shared evidence-based knowledge.

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7. Build and Share Knowledge: Look for and collect data, conduct analytics, and access well-designed measured trials to inform decisions and actions within and across levels of government.

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8. Solve Problems: Engage agility, efficiency, respect for scale economics and geographical variance in surge demand, when problem solving at the level closest to the problem, and with accountability sorted accordingly within and across levels of government and among all stakeholders.

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9. Work Across Silos: Build networks and advance trusted professional relationships by negotiating and problem-solving with respect for the interests, capacities, and constraints of others.

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10. Motivate: Encourage continual evidence-informed improvement of outcomes using well-designed financial and non-financial incentives that do not tempt gaming and/or other perverse consequences.

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11. Remain Mindful of Finances: Integrate changing costs and resource capacities continually into decisions and actions to advance best outcomes.

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