English Español Polski Монгол Русский 한국어 English 2024 Glenview Community Survey Thank you for taking our survey! Your answers will help us set priorities and improve our services. Even if you don't have a library card or haven't been to the Library recently, we still want to hear from you. You can answer for yourself or for a child, but please only answer for one person each time you do the survey. It should take about 10 minutes. If you have any questions about this survey, you can call us at 847-729-7500 or email refdesk@glenviewpl.org. Thank you for sharing your thoughts! Question Title * 1. How often do you use the Glenview Public Library either in-person or online? Daily A few times a week Approximately once a week A few times a month Approximately once a month A few times a year Never Question Title * 2. Is there anything that stops you from using the Library or using it more? Choose all that apply. I don't use libraries in general I don't read much I use a different public or school library It's hard to get to the Library Library hours don't fit my schedule I don't feel safe at the Library Library workers are not welcoming The Library is difficult to use The Library is an unpleasant place I don't know what the Library has to offer I'm too busy I usually buy materials instead of borrowing them Glenview Public Library doesn't have what I want Other (please specify) None of the above Question Title * 3. How do you use the Library? Check all that apply. I do not use the Library Reading or listening for fun Reading newspapers and magazines Using digital materials and streaming services Borrowing physical books Borrowing movies, audiobooks, or videogames The Library of Things Doing research or using reference services Quiet work or studying Group work or studying Using a private study room Adult programs and events Kids programs and events Using the children's play area Using the Innovation Center Technology help or classes Wifi access on my own device Public computers and software Printing, scanning, copying, or faxing Passport, notary, or vehicle registration renewal services Community or civic group meetings Meeting friends or socializing with others Finding information about community services or events Using space to give or receive tutoring Renting a public meeting room Other (please specify) Question Title * 4. Please rate how satisfied you are with the following aspects of the Library Very Satisfied Satisfied Less than satisfied Dissatisfied N/A Availability of materials I want Availability of materials I want Very Satisfied Availability of materials I want Satisfied Availability of materials I want Less than satisfied Availability of materials I want Dissatisfied Availability of materials I want N/A Variety of programs and events Variety of programs and events Very Satisfied Variety of programs and events Satisfied Variety of programs and events Less than satisfied Variety of programs and events Dissatisfied Variety of programs and events N/A Customer service Customer service Very Satisfied Customer service Satisfied Customer service Less than satisfied Customer service Dissatisfied Customer service N/A Building spaces and facilities Building spaces and facilities Very Satisfied Building spaces and facilities Satisfied Building spaces and facilities Less than satisfied Building spaces and facilities Dissatisfied Building spaces and facilities N/A The library website (glenviewpl.org) The library website (glenviewpl.org) Very Satisfied The library website (glenviewpl.org) Satisfied The library website (glenviewpl.org) Less than satisfied The library website (glenviewpl.org) Dissatisfied The library website (glenviewpl.org) N/A Library communications Library communications Very Satisfied Library communications Satisfied Library communications Less than satisfied Library communications Dissatisfied Library communications N/A Library involvement in the community Library involvement in the community Very Satisfied Library involvement in the community Satisfied Library involvement in the community Less than satisfied Library involvement in the community Dissatisfied Library involvement in the community N/A Question Title * 5. What would make you happier with the Library? Question Title * 6. GPL is creating a strategic plan for the next three years. In addition to our current services, which of the following would you like to see the Library doing more in the future?Please select up to 3 items in the list below that are most important to you. Enable better access to and preservation of Glenview local history Promote, reflect, and celebrate the different cultures in our community Help the community learn and adopt more environmentally-friendly and sustainable practices Support the health and well-being of individuals and families Increase outreach and community connection by providing services through a mobile library unit Encourage civic engagement and provide education on topics that are important to the community Help community members understand and adopt evolving technologies, such as Artificial Intelligence (AI) Help children and adults build social connections and support systems within the community Provide tools and resources to avoid false information and make more informed decisions Question Title * 7. The Library is planning long-term improvements to our building. Please select up to 3 things from the list below that would be most valuable to you. More spaces for private study, work, or other uses Better areas for snacking and drinking Better signs and making it easier to find your way through the Library Improved area for check out and returns Improved play space for kids More spaces to talk and work together Improved accessibility and easier to use for all Changes in furniture and seating More quiet spaces Updated restrooms Parking lot improvements Displays that make it easier to browse and discover library materials Other (please specify) None of the above Question Title * 8. How do you find out about what's happening at the Library? Check all that apply. Print newsletter (sent every three months) eNewsletter (sent every two weeks) Website Social Media Displays inside the Library building Other (please specify) Question Title * 9. Please share any other ideas or comments that could help the Library to improve or better serve our community. The following optional questions will help us to better understand how the survey responses represent the Glenview community. All responses are anonymous. You are invited to skip any of the following questions you are uncomfortable responding to. Question Title * 10. Please select the statement that is true for you. I have a Glenview Public Library card I live in Glenview, but I don't have a library card or I'm not sure I have a card I do not live in Glenview, and I don't have a library card or I'm not sure I have a card I have a library card from another library Question Title * 11. Please choose all the statements below that describe you. I work full-time I work part-time I am retired I am looking for a new job or business opportunities I am a student in elementary, middle, or high school I am a student in college, vocational training, or professional school I live with children under age 18 in my home I regularly care for children under age 18 I have a visible or invisible disability I am a caregiver for someone with a visible or invisible disability Question Title * 12. What is your age? 12 or under 13-18 19-29 30-39 40-49 50-59 60-69 70 or over Prefer not to answer Question Title * 13. What is your gender? Man Woman Nonbinary Prefer not to answer Prefer to self-describe Question Title * 14. Which of the following best describes you? Please select all that apply. Asian or Pacific Islander Black or African American Hispanic or Latino Middle Eastern or North African Native American or Alaskan Native White or Caucasian Prefer not to answer A race or ethnicity not listed here Question Title * 15. What language(s) do you prefer for reading and finding information? Submit
