Customer Satisfaction Survey Template Question Title * 1. How likely is it that you would recommend our classes to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied or dissatisfied are you with our classes? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Other (please specify) OK Question Title * 3. Which of the following words would you use to describe our classes? Select all that apply. Fun Challenging Good workout Unique Inspiring Good value for money Overpriced Ineffective Repetitive Easy Boring Other (please specify) OK Question Title * 4. How well does our classes meet your fitness needs Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 5. How would you rate the value for money of our classes? Excellent Above average Average Below average Poor OK Question Title * 6. How responsive are we when you are reaching out to us in person, facebook, phone or email Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 7. How long have you been a student of our classes? Less than six months Six months to a year 1 - 2 years 3 or more years Since 2013! OK Question Title * 8. How long has it been since you were in the studio Less than week ago This month Within the past six months It's been a year It's been so long I can't remember OK Question Title * 9. If financial reasons are keeping you out of the studio, please submit your email address and I will contact you. Exercise is a right, not a privilege. OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE