Client Satisfaction Survey Question Title * 1. Which of the services of Innisfail Youth and Family Care inc did you use Youth Shelter Youth Support Service DV Support Service Wet Tropics Community Housing Emergency Relief Service Crisis Accommodation Youth Recreation Centre OK Question Title * 2. How likely is it that you would recommend this service to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 3. How well did our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 4. Were Staff helpful, respectful and informative? Yes No If 'No' (please specify) OK Question Title * 5. What suggestions do you have for improving the service you received? OK Question Title * 6. How responsive have we been to your questions or concerns ? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 7. How long have you been a client of our organisation? This is my first visit Less than six months Six months to a year 1 - 2 years 3 or more years OK Question Title * 8. If you were again in need, how likely would it be, that you would call us again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 9. Do you have any other comments, questions, or concerns? OK DONE
