The experience of someone living with a disability when buying a new kitchen/bathroom?

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* 1. How did you find the eventual kitchen/bathroom showroom you bought from?

Internet Search

Showroom was recommended to me

Other (please specify)

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* 2. Did you visit more than one showroom for your new kitchen/bathroom?

Yes

No

Please explain why:

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* 3. What provisions did the showroom you bought from, have for accessibility? Please tick the appropriate circles.

Accessible parking

Level access to showroom

Accessible toilet facilities

None of the above

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* 4. In the showroom where you bought your new kitchen/bathroom, did you feel the retailer/designer was knowledgeable on accessible design?

Yes

No

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* 5. Did the retailer/designer ask relevant questions about your impairment to better understand your needs or did they make their own assumptions?

Yes, the designer asked relevant questions

No, the designer made assumptions

Please describe your experience.

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* 6. Did the retailer/designer use appropriate and inclusive language during your exchanges with them?

Yes

No

Please describe your experience.

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* 7. Did the retailer/designer make you feel at ease or were you inappropriately fused over?

Felt at ease

Inappropriately fused over

Please describe your experience.

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* 8. Which of the following best describes your experience of buying a new kitchen/bathroom?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

Please explain your answer.

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* 9. In your opinion did the final kitchen/bathroom design meet your needs?

Yes

No

Please explain your answer.

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* 10. Do you think you were given the same level of service as a non-disabled person?

Yes

No

Please explain your answer.