Exit BTC 2021 Question Title * 1. Currently, or in the past, what has been your main motivation for playing tennis? (You can pick more than one) To have some fun To play competitive sport To improve your tennis To help with your health well-being To socialise with friends/family Question Title * 2. The frequency of the club’s communication is… Too much About right Not enough Question Title * 3. The quality of the club’s communication is good Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 4. How do you like to keep up with communication from the club? Facebook Club website E-mail Word of mouth Question Title * 5. Are you satisfied with the club facilities (courts, clubhouse and surroundings)? Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Question Title * 6. How would you prefer to pay for a membership? Monthly (direct debit/standing order) Annual payment Either works for me Question Title * 7. Do you intend to renew your membership in 2022? Yes No Undecided Question Title * 8. How likely is it that you would recommend Brucehaven Tennis Club to friends/family? (10 being ‘extremely likely’ and 0 being ‘not at all’ 10 9 8 7 6 5 4 3 2 1 0 Question Title * 9. The club has managed its activities well during the pandemic. Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Question Title * 10. Your feedback is really important to us so if it has not been covered by the previous questions please feel free to use this comment box to let us know what you think we do well or any other improvement ideas. Done