Platinum Awards Voting 2018 (Best Land Border Duty Free Store)

Eligibility Requirement – to be eligible to vote, you must be selling into five stores in at least three provinces.
Please review the two Platinum Categories (A and B) prior to completing the voting form below. All submissions will be kept confidential. We ask that you carefully consider the criteria questions to ensure the quality of your vote.

CATEGORY A		CATEGORY B
Abbotsford Duty Free Aldergrove Duty Free Shop Ltd. Altan Duty Free Shops Ltd. Boutique Hors Taxes de la Beauce Inc. Boutique Hors Taxes de Stanhope Carway Duty Free Fort Duty Free Johnstown Duty Free Kingsgate Duty Free Shop Kitt’s Duty Free Shop North Portal Duty Free Shop Osoyoos Duty Free Shop Peace Garden Duty Free Inc. Sault Ste. Marie Duty Free Store Tobacco Plains Duty Free Shop		Ambassador Bridge Duty Free Store Blue Water Bridge Duty Free Shop Inc. Boutique Hors Taxes de l’Est Inc. Boutique Hors Taxes de Philipsburg Inc DFS Ventures Inc. Importations Guay Ltée Niagara Duty Free Queenston-Lewiston Duty Free Thousand Islands Tax/Duty Free Windsor Tunnel Duty Free Shop West Coast Duty Free Store Ltd.

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* Supplier Company Name:

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* Your Name:

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* Eligibility: identify 5 Canadian land border duty free stores in 3 provinces you are currently selling products to.

Note there is no ranking for the order of your votes - please make sure to complete all 3 spaces.

Deadline for voting is Friday, September 21, 2018.

Please list your top three stores for each Category (A & B) and rank them on the provided criteria points from 1 to 5 (5 being Excellent). Points will be tabulated based on a maximum of 15 points per vote – the store with the highest overall points within each Category will determine the winners.

CRITERIA:

Customer Service

– do the staff greet customers and offer assistance and information? Product Display/Merchandizing

– how well laid-out are the products and displays? Do they clearly display the prices and savings? Store Cleanliness and Upkeep of Facilities

– In your opinion, does this store represent the Canadian Duty Free Industry by maintaining a clean well-kept shopping environment? Professionalism

– does the store owner and/or store representatives act professional, work collaboratively and do they ensure their staff are knowledgeable and have a good understanding of your product(s)?

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Category A Stores:
Abbotsford Duty Free
Aldergrove Duty Free Shop Ltd.
Altan Duty Free
Boutique Hors Taxes de la Beauce Inc.
Boutique Hors Taxes de Stanhope
Carway Duty Free
Fort Duty Free
Johnstown Duty Free Shop
Kingsgate Duty Free Shop
Kitt’s Duty Free Shop
North Portal Duty Free Shop
Osoyoos Duty Free Shop
Peace Garden Duty Free Inc.
Sault Ste. Marie Duty Free Store
Tobacco Plains Duty Free Shop

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* Voting: list your top three Land Border Duty Free Stores from Category A and then complete the criteria portion for each store below:

#1 Store Name:

#2 Store Name:

#3 Store Name:

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* Rank 'Store #1' on the following criteria:

	Poor	Fair	Good	Excellent
Customer Service	Customer Service Poor	Customer Service Fair	Customer Service Good	Customer Service Excellent
Store Cleanliness	Store Cleanliness Poor	Store Cleanliness Fair	Store Cleanliness Good	Store Cleanliness Excellent
Merchandising	Merchandising Poor	Merchandising Fair	Merchandising Good	Merchandising Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Good	Professionalism Excellent

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* Rank 'Store #2' on the following criteria:

	Poor	Fair	Good	Excellent
Customer Service	Customer Service Poor	Customer Service Fair	Customer Service Good	Customer Service Excellent
Store Cleanliness	Store Cleanliness Poor	Store Cleanliness Fair	Store Cleanliness Good	Store Cleanliness Excellent
Merchandising	Merchandising Poor	Merchandising Fair	Merchandising Good	Merchandising Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Good	Professionalism Excellent

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* Rank 'Store #3' on the following criteria:

	Poor	Fair	Good	Excellent
Customer Service	Customer Service Poor	Customer Service Fair	Customer Service Good	Customer Service Excellent
Store Cleanliness	Store Cleanliness Poor	Store Cleanliness Fair	Store Cleanliness Good	Store Cleanliness Excellent
Merchandising	Merchandising Poor	Merchandising Fair	Merchandising Good	Merchandising Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Good	Professionalism Excellent

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Category B Stores:
Ambassador Bridge Duty Free Store
Blue Water Bridge Duty Free Shop Inc.
Boutique Hors Taxes de l’Est Inc.
Boutique Hors Taxes de Philipsburg Inc
DFS Ventures Inc.
Importations Guay Ltée
Niagara Duty Free
Queenston-Lewiston Duty Free
Thousand Islands Tax/Duty Free
Windsor Tunnel Duty Free Shop
West Coast Duty Free Store Ltd.

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* Voting: list your top three Land Border Duty Free Stores from Category B and then complete the criteria portion for each store below::

#1 Store Name:

#2 Store Name:

#3 Store Name:

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* Rank 'Store #1' on the following criteria:

	Poor	Fair	Good	Excellent
Customer Service	Customer Service Poor	Customer Service Fair	Customer Service Good	Customer Service Excellent
Store Cleanliness	Store Cleanliness Poor	Store Cleanliness Fair	Store Cleanliness Good	Store Cleanliness Excellent
Merchandising	Merchandising Poor	Merchandising Fair	Merchandising Good	Merchandising Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Good	Professionalism Excellent

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* Rank 'Store #2' on the following criteria:

	Poor	Fair	Good	Excellent
Customer Service	Customer Service Poor	Customer Service Fair	Customer Service Good	Customer Service Excellent
Store Cleanliness	Store Cleanliness Poor	Store Cleanliness Fair	Store Cleanliness Good	Store Cleanliness Excellent
Merchandising	Merchandising Poor	Merchandising Fair	Merchandising Good	Merchandising Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Good	Professionalism Excellent

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* Rank 'Store #3' on the following criteria:

	Poor	Fair	Good	Excellent
Customer Service	Customer Service Poor	Customer Service Fair	Customer Service Good	Customer Service Excellent
Store Cleanliness	Store Cleanliness Poor	Store Cleanliness Fair	Store Cleanliness Good	Store Cleanliness Excellent
Merchandising	Merchandising Poor	Merchandising Fair	Merchandising Good	Merchandising Excellent
Professionalism	Professionalism Poor	Professionalism Fair	Professionalism Good	Professionalism Excellent

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