Exit this survey Community Services Customer Service Survey 1. Default Section Question Title * 1. What office/division did you have contact with? Community Services Administration Children & Family Services Housing & Neighborhood Revitalization Juvenile Services Parks & Recreation Senior Center of York Tourism Development Question Title * 2. What was the nature of your contact with the Department of Community Services? Information about Head Start Housing Choice Voucher Program (Section 8) Information on Juvenile Services Information on Athletic Fields & Parks Information on Safety Town Other (please specify) Question Title * 3. How would you rate your overall experience with the Department of Community Services? Excellent Good Average Poor Question Title * 4. Did our staff display professionalism? Yes No Question Title * 5. Were we courteous and helpful? Yes No Question Title * 6. Did we listen to your situation and quickly refer you to the right person/office to handle your request? Yes No Question Title * 7. Did we thoroughly answer your questions? Yes No Question Title * 8. Did we give you our undivided attention while assisting you? Yes No Question Title * 9. Did we follow up with you when necessary? Yes No N/A Question Title * 10. If you answered no to any of the above questions, please explain here. Question Title * 11. Please use the space below for additional comments. Your feedback and input is greatly appreciated. Question Title * 12. Your contact information (optional) Done