Questions about the administrative portion of your visit

* 1. Ease of making appointments by phone

* 2. Ease of making appointments via The Patient Portal on our web site

* 3. The efficiency of the check-in process

* 4. The friendliness and courtesy of the receptionist who checked you in

* 5. Waiting time in the reception area

* 6. Which doctor/practitioner did you visit?

* 7. How likely are you to recommend your doctor to family or friends?