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* 1. How would you rate your visit today?

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* 2. What type of pet did you bring for a visit?

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* 3. Were you greeted immediately by a receptionist?

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* 4. How long was your wait in the lobby before going into an exam room?

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* 5. How long was your wait in the exam room before a veterinary technician came into the room?

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* 6. How long was your wait in the exam room before seeing the doctor?

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* 7. Did we address all of your concerns/questions about your pet during your visit?

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* 8. Were you informed about any wellness services (vaccines, fecal, bloodwork) and preventatives (heartworm & flea/tick preventions) due for your pet?

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* 9. How would you rate the overall quality of the services you received?

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* 10. How would you rate the overall professionalism of the doctor and staff?

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