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* 1. How convenient is our company to use?

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* 2. How professional is our company?

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* 3. Compared to our competitors, is our product quality better, worse, or about the same?

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* 4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

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* 5. How responsive is our company?

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* 6. How would you rate the communication within our company to ensure answer your questions? (This can include; web, email, phone, and drop-by visit, types of contact methods)

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* 7. How would you rate your satisfaction in the service level from the employees at our company?

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* 8. Overall, are you satisfied with the servicesĀ at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?

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* 9. Do our current services offered meet your testing needs?

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* 10. How likely are you to recommend our company to people you know?

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