Customer Survey
1.
Overall, how would you rate the quality of your customer service experience?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
2.
How well did we understand your questions and concerns?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
3.
How much time did it take us to address your questions and concerns?
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
4.
Overall, how satisfied or dissatisfied are you with our company?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
5.
Do you have any other comments, questions, or concerns?
Current Progress,
0 of 5 answered
