Customer Survey * 1. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative OK * 2. How well did we understand your questions and concerns? Extremely well Very well Somewhat well Not so well Not at all well OK * 3. How much time did it take us to address your questions and concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected OK * 4. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK * 5. Do you have any other comments, questions, or concerns? OK DONE
