Customer Satisfaction Survey

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* 2. What was the name of your customer service representative?

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* 3. What was the purpose of your call or visit

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* 4. Was the customer service representative professional and courteous?

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* 5. Was the customer service representative able to answer your questions or resolve an issue in a timely manner?

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* 6. Are the payment options available satisfactory towards your needs?

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* 7. Are the telephone prompts easy to understand and meet your needs?

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* 8. Overall, did you receive quality customer service?

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