South East Grey Community Health Centre

The South East Grey Community Health Centre is now offering the Client Experience Survey online.  This confidential portal will provide us with your instant feedback.  A paper copy, and assistance (if needed), is available at each of our CHC sites.  After completion of the survey, you can enter to win one of six $50.00 gift certificates at Foodland.  Ballots are available onsite or simply email info@segchc.ca with the subject line: Survey Complete

Your honest opinion will help us make our services better.  Please answer all of the questions.  Your answers will be kept private.  Comments you make in this survey may be used in a summary report but will be kept anonymous.  If you have any questions about this survey, please contact:  Allan Madden, Chief Executive Officer at 519-986-3982.

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* 1. Do you receive Primary Care (Physician or Nurse Practitioner services) or attend Programs at the CHC?

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* 2. Are you aware that the clinic offers same day appointments for urgent care? You may not see your own doctor or nurse practitioner, but you will be able to see someone same day.

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* 3. The last time you were sick or were concerned you had a health problem, how many days did it take from when you first tried to see a doctor or nurse practitioner, to the initial date you were offered an appointment with someone in the office?

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* 4. When you see your doctor or nurse practitioner, how often do they or someone else in the office give you an opportunity to ask questions about the recommended treatment?

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* 5. When you see your doctor or nurse practitioner, how often do they or someone else involve you in as much as you want to be in decisions about your care and treatment?

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* 6. When you see your doctor or nurse practitioner, how often do they or someone else in the office spend time with you?

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* 7. I always feel welcome and comfortable at the SEGCHC

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* 8. Do you have any additional comments, questions or concerns?

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* 9. Please enter your postal code

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