Riverwalk Café Experience

Please take a couple of minutes to share your experiences at the Naperville Park District’s Riverwalk Café. Your feedback will help us evaluate possible future improvements. Thank you!

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* 1. How often do you visit the Riverwalk Café?

This was my first visit

Daily

Weekly

Monthly

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* 2. What was the date(s) of your experience?

My feedback is the result of multiple visits to the Riverwalk Café.

Please specify date

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* 3. Approximately how long did you wait to place your order?

Less than 2 minutes

Between 2 – 5 minutes

More than 5 minutes

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* 4. Approximately how long did you wait to receive your order?

Less than 5 minutes

Between 5 – 10 minutes

More than 10 minutes

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* 5. Did you order for dine-in or to-go?

Dine-in

To-go

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* 6. Was your order correct?

Yes

If No, please let us know what was wrong with your order.

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* 7. Please rate your level of satisfaction with the Riverwalk Café in the following areas:

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	N/A
Hours of Operation	Hours of Operation Very Satisfied	Hours of Operation Satisfied	Hours of Operation Neutral	Hours of Operation Dissatisfied	Hours of Operation Very Dissatisfied	Hours of Operation N/A
Staff Friendliness	Staff Friendliness Very Satisfied	Staff Friendliness Satisfied	Staff Friendliness Neutral	Staff Friendliness Dissatisfied	Staff Friendliness Very Dissatisfied	Staff Friendliness N/A
Staff Attentiveness	Staff Attentiveness Very Satisfied	Staff Attentiveness Satisfied	Staff Attentiveness Neutral	Staff Attentiveness Dissatisfied	Staff Attentiveness Very Dissatisfied	Staff Attentiveness N/A
Facility Cleanliness	Facility Cleanliness Very Satisfied	Facility Cleanliness Satisfied	Facility Cleanliness Neutral	Facility Cleanliness Dissatisfied	Facility Cleanliness Very Dissatisfied	Facility Cleanliness N/A
Menu Variety	Menu Variety Very Satisfied	Menu Variety Satisfied	Menu Variety Neutral	Menu Variety Dissatisfied	Menu Variety Very Dissatisfied	Menu Variety N/A
Food Quality	Food Quality Very Satisfied	Food Quality Satisfied	Food Quality Neutral	Food Quality Dissatisfied	Food Quality Very Dissatisfied	Food Quality N/A
Speed of Service	Speed of Service Very Satisfied	Speed of Service Satisfied	Speed of Service Neutral	Speed of Service Dissatisfied	Speed of Service Very Dissatisfied	Speed of Service N/A
Value for the Price	Value for the Price Very Satisfied	Value for the Price Satisfied	Value for the Price Neutral	Value for the Price Dissatisfied	Value for the Price Very Dissatisfied	Value for the Price N/A
Overall Satisfaction with Riverwalk Café Experience	Overall Satisfaction with Riverwalk Café Experience Very Satisfied	Overall Satisfaction with Riverwalk Café Experience Satisfied	Overall Satisfaction with Riverwalk Café Experience Neutral	Overall Satisfaction with Riverwalk Café Experience Dissatisfied	Overall Satisfaction with Riverwalk Café Experience Very Dissatisfied	Overall Satisfaction with Riverwalk Café Experience N/A

Please provide comments or suggestions regarding your experience in the space below.

Riverwalk Café Experience