Customer Satisfaction Survey Template Question Title * 1. How likely is it that you would recommend Pulse Climbing Membership to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied or dissatisfied are you with your membership? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 3. How would you rate the value for money of your membership? Excellent Above average Average Below average Poor OK Question Title * 4. How long have you been a Pulse Climbing Member? Less than six months Six months to a year 1 - 2 years 3 or more years OK Question Title * 5. Do you think there are too many members' events, too few members' events, or the right amount of members' events? Far too many Too many The right amount Too few Far too few OK Question Title * 6. What changes would most improve your Pulse Climbing membership? OK Question Title * 7. What do you like most about your membership? OK Question Title * 8. How often do you visit Pulse Climbing? Every day Most days 3-4 times a week Twice a week Not at all often OK DONE