Mexico MyHerbalife.com Post Order Satisfaction Survey

Si deseas realizar esta encuesta en Español, da clic en el menú desplegable en la esquina superior derecha de la encuesta.

Thank you for taking part in this survey. Your assistance in answering these questions will help us to "Build it Better."

Question Title

* 1. How satisfied are you with the online ordering process on MyHerbalife.com?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 2. How easy or difficult is the online ordering process to use?

Very easy

Somewhat easy

Neither easy nor difficult

Somewhat difficult

Very difficult

Question Title

* 3. Approximately how long did it take to place an order online?

1-5 minutes

5-10 minutes

More than 10 minutes

Question Title

* 4. After placing the order, did you feel that it was necessary to contact a Call Center representative?

Yes

Question Title

* 5. For what reasons do you use the application to place orders online? (Select as many as apply.)

It’s mobile friendly

It has fewer steps to order a product

It has more information about products (labels, videos, benefits, claims, ingredients, recipes)

It has instructions to use the application

Other (please specify)

Question Title

* 6. Please list any comments about the online ordering system that could help us improve it.

Question Title

* 7. How likely are you to use the online ordering system again in the future?

Definitely would use

Probably would use

Might or might not use

Probably would not use

Definitely would not use

Question Title

* 8. How likely are you to recommend Herbalife in the future?

Definitely would recommend

Probably would recommend

Might or might not recommend

Probably would not recommend

Definitely would not recommend

Question Title

* 9. How satisfied are you overall with Herbalife?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied