2020 Lakeland Credit Union Annual Survey 

We want your feedback. 

Fill out the survey and contact information to be entered to win a prize. 

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* 1. What age group are you in?

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* 2. Are you a member of Lakeland Credit Union?

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* 3. Which financial institutions do you currently do personal or business banking with (check all that apply)

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* 4. Rate the financial institutions that you do business with from highest to lowest ( 1 is highest rating, 8 is lowest rating)

  1 2 3 4 5 6 7 8 N/A (do not do bank with)
Alberta Treasury Branch
CIBC
Toronto Dominion Bank 
BMO
Lakeland Credit Union
Scotiabank
RBC
Simplii Financial 
Other

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* 5. Where do you have your financial products?

  Day to Day Banking Investments (Term Deposit, RRSP, TFSA, etc.) Mortgage or Home Equity Line of Credit Loan or Line of Credit  Financial Planning (Mutual funds, etc.) Credit Card
Lakeland Credit Union
Another financial institution
Do not have this product

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* 6. Would you recommend Lakeland Credit Union to your friends, family or co-workers,

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* 7. How likely are you to come to Lakeland Credit Union for your next financial product?

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* 8. We give back to our membership in Profit Sharing. In 2019 we gave 2.8 million back to our members. 

How important is the ability to earn rewards when determining where you will do your banking?

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* 9. How do you prefer to receive your profit sharing?

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* 10. If there was one thing we could do to help you plan and achieve your financial goals easier, what would it be?

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* 11. Do you have additional feedback regarding this survey, our staff, our products and services and your member experience?

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* 12. Would you like someone to contact you regarding the above feedback?

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* 13. I would like to be entered in the draw for completing this survey.

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100% of survey complete.

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