Emergency Communications (911 Center) Survey

The Onondaga County Department of Emergency Communications (911 Center) is continuously working to improve the quality of our service to the citizens of Onondaga County.  Recently a telephone call was received from this location for Police, Fire or Ambulance response.

Please evaluate us on the quality in which your phone call was handled:

Question Title

* 1. How promptly was your telephone call answered?

Question Title

* 2. The Attitude and helpfulness of the call taker?

Question Title

* 3. The Knowledge of the call taker?

Question Title

* 4. The courtesy of the call taker?

Question Title

* 5. Your overall satisfaction with the call taker?

Question Title

* 6. Please let us know any areas of concerns or questions you may have:

Question Title

* 7. Please enter the reference number from the post card you received

Question Title

* 8. Please enter your name (optional)

Question Title

* 9. Please enter your phone number (optional)

T