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Customer Feedback Survey
Your Opinion Matters to Us!
1.
What do you like most about our products?
2.
On a scale of 0 to 10,
How likely is it that you would recommend Office Snax products to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
3.
Compared to our competitors, is our product quality better, worse, or about the same?
Much better
Somewhat better
About the same
Somewhat worse
Much worse
4.
Which of the following are reasons that you might not purchase Office Snax products? Please select all that apply.
My company won't buy snacks for its employees
Quality of product offering
It is too expensive
I prefer national brands
Other (please specify)
5.
How satisfied are you with the value for the money of Office Snax products?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
6.
Overall, are you satisfied with the products at Office Snax, neither satisfied nor dissatisfied with them, or dissatisfied with them?
Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
7.
How would you rate the quality of our customer service team?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
N/A
8.
Do you have any suggestions for new items? We'd love to hear from you!
9.
Anything else you would like to share about your experience with Office Snax?