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TMA/SDM 2026 Excellence Awards
Organization Information Form
1.
Please provide organizational information below.
Organization CEO
Organization
Address
Address 2
City/Town
State/Province
AL Alabama
AK Alaska
AS American Samoa
AZ Arizona
AR Arkansas
CA California
CO Colorado
CT Connecticut
DE Delaware
DC District of Columbia
FM Federated States of Micronesia
FL Florida
GA Georgia
GU Guam
HI Hawaii
ID Idaho
IL Illinois
IN Indiana
IA Iowa
KS Kansas
KY Kentucky
LA Louisiana
ME Maine
MH Marshall Islands
MD Maryland
MA Massachusetts
MI Michigan
MN Minnesota
MS Mississippi
MO Missouri
MT Montana
NE Nebraska
NV Nevada
NH New Hampshire
NJ New Jersey
NM New Mexico
NY New York
NC North Carolina
ND North Dakota
MP Northern Mariana Islands
OH Ohio
OK Oklahoma
OR Oregon
PW Palau
PA Pennsylvania
PR Puerto Rico
RI Rhode Island
SC South Carolina
SD South Dakota
TN Tennessee
TX Texas
UT Utah
VT Vermont
VI Virgin Islands
VA Virginia
WA Washington
WV West Virginia
WI Wisconsin
WY Wyoming
ZIP/Postal Code
Website
2.
Please provide information for the primary contact for Award correspondence.
Name
Company
Address Title
Email Address
Phone Number
3.
Please identify below the award categories that your organization is entering.
Monitoring Center of the Year - Enterprise
Monitoring Center of the Year - SMB
Monitoring Center of the Year - GSOC
Monitoring Center Manager of the Year
Monitoring Center Operator of the Year
Monitoring Center Support Person of the Year
4.
What year was your Monitoring Center built?
5.
What year was your Monitoring Center most recently remodeled?
6.
How many active stations do you have?
7.
How many full-time operators do you have?
8.
How many part-time operators do you have?
9.
How many supervisors do you have?
10.
How many commercial subscribers do you have?
11.
What is your percentage of supervised Open/Close?
12.
How many residential subscribers do you have?
13.
What is your percentage of non-owned subscribers?
14.
Check all types of signals monitored by your organization.
Burglar
Fire
Video
PERS
Weather
Supervisory
GPS
Waterflow
Temperature
Access Control
Connected Home (HVAC, lights, TV, etc.)
Elevator
Cyber
Other (please specify)
15.
What types of communication technologies does your organization use? Select all that apply.
Digital Dialer
Cellular
Long Range Radio
Internet
16.
Do you provide either of these additional monitoring center services?
Two Way Voice (Indicate number of users in the space below.)
Remote Access (Indicate number of users in the space below.)
Please provide the number of users for each selected category in the space provided.
None of the above
17.
Your Monitoring Center is best described as:
Full Service (Monitoring with your own installation)
Full Service Plus Contract with other Dealers (Monitoring own installations)
Contract (Wholesale to Dealer) Monitoring Center
Proprietary Monitoring Center for Company-owned property(ies)
18.
Indicate below all of your Monitoring Center listings.
Burg - CPVX
Burg - CVSG
Burg - CRZH
Burg - CRZM
Fire - UUFX
Fire - UUJS
Monitoring - CVSU
Monitoring - UUFX
19.
Which TMA Monitoring Center certifications does your organization hold?
TMA Five Diamond
TMA IQ
Please provide the certification date for each certification selected above.
20.
What NRTL certification does your Monitoring Center hold?
UL
FM
ETL
Other (please specify)
None of the above
21.
Does your Monitoring Center have a Disaster Recovery Plan?
Yes
No
22.
Please indicate below the type of professional training programs that you Monitoring Center uses.
Answer
Number of Graduates
TMA Monitoring Center Online Operator Level 1
Yes
No
0-50
51-100
101-250
251-500
500+
TMA Monitoring Center Online Operator Level 2
Yes
No
0-50
51-100
101-250
251-500
500+
TMA Monitoring Center Online Operator Level 1 - Individual courses
Yes
No
0-50
51-100
101-250
251-500
500+
Proprietary training (Developed by your organization.)
Yes
No
0-50
51-100
101-250
251-500
500+
Additional Comments
23.
Does your organization have a procedure manual?
Yes
No
If yes, please indicate how often it is updated.
24.
Signals Handled
Number of signals handles per week
Number of signals required operator interaction per week
Number of alarm-only signals
25.
Calls Handled
Number of inbound calls per week
Number of outbound calls per week
26.
What is your average response time? (This is measured as the time a signal is received and acknowledged by the automation software until the time an operator begins to dial the first call. if a different method of measurement is used, please describe.)
27.
Is your organization a member of any of the following associations? (Check all that apply.)
TMA
ESA
SIA
NFPA
Local/State Association(s)
Other (please specify)
Current Progress,
0 of 27 answered
