2022 HVAC Service Agreement Survey

1. General Thoughts on Service Agreements

Let's discuss the concept of service agreements and learn a little about your company's demographics.

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* 1. Service agreements are a good idea?

Yes

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* 2. My company currently sells service agreements?

Yes

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* 3. Will having service agreements be important when I go to sell my business?

Yes

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* 4. Service agreements increase the value of my business?

Yes

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* 5. My competitors sell service agreements?

Yes

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* 6. Service agreements are good for residential customers?

Yes

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* 7. Service agreements are good for commercial customers?

Yes

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* 8. Maintaining equipment is good for the customer?

Yes

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* 9. Service agreements are difficult to manage?

Yes

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* 10. Increasing Service Agreements is a priority for 2022?

Yes

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* 11. More than 50% of my business is residential?

Yes

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* 12. Cash gets tight during the off season?

Yes

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* 13. If No, monthly service agreement income is a significant reason why?

Yes

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* 14. My area of the country is:

Southwest

Southeast

West

Midwest

Northeast

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* 15. How many customers do you have?

0 – 500

501 – 1000

1001 – 2000

2001 – 5000

5001 – 10,000

10,001 – 25,000

25,001+

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* 16. How many full-time technicians do you have?

2-5

6-10

11-15

16-20

20+