Underdog Pianos Client Feedback Survey Question Title * 1. How easy was it to get in touch with Underdog Pianos? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 2. How long was it between your first contact with Underdog Pianos and your service appointment? less than one week 1-3 weeks 1-2 months more than 2 months Underdog Pianos has/did not service my piano. Additional Comments OK Question Title * 3. At your service appointment, did the piano technician look professional? Yes No Comments OK Question Title * 4. At your service appointment, was the technician polite/respectful/friendly? Yes No Comments OK Question Title * 5. Did you feel that the technician was knowledgable in piano service? Yes No Comments OK Question Title * 6. Did the technician clearly explain what your piano needed? Yes No Comments OK Question Title * 7. Were the prices for the services provided to your piano fair? Yes No Comments OK Question Title * 8. Overall how satisfied were you with your experience with Underdog Pianos? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Additional Comments OK Question Title * 9. How likely are you to recommend Underdog Pianos to someone else? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely Other (please specify) OK Question Title * 10. Do you have any other feedback for Underdog Pianos? OK DONE