CAT Employee Title VI Survey - Communicating with People with Limited English Proficiency (LEP)

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* 1. Please enter your name

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* 2. In what way(s) do you interact with CAT riders? Check all that apply.

Telephone

Face to Face

Fax

Social Media

I don't interact with CAT riders

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* 3. How often do you come into contact with Limited English Proficiency (LEP) riders?

Often

Sometimes

Rarely

Never

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* 4. How often do you interact with Spanish or Spanish Creole Languages (Chavacano, Palenquero, Annobonese, Nigerian Pidgin, Papiamentu, Pichinglis, San Andrés–Providencia Creole, Hatian Creole, Lousiana Creole, Mauritian Creole, Gullah, Jamaican Creole, Guyanese Creole, Hawaiian Creole, Sango, Kinubi, Kikongo-Kituba, Lingala,etc.)

Often

Sometimes

Rarely

Never

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* 5. How often do you interact with Indo-European Languages (Celtic, Germanic, Romanic, Slavic, Baltic, Albanian, Greek, Armenian, Iranian, Indic)

Often

Sometimes

Rarely

Never

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* 6. How often do you interact with Asian-Pacific Island Languages (Chinese, Vietnamese, Hmong, Urdu, Bengali, Korean, Illoko, Nepali, Burmese, Chukesse, etc.)

Often

Sometime

Rarely

Never

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* 7. How often do you interact with African Languages (Swahili, Amharic, Yoruba, Oromo, Hausa, Igbo, Zulu, Shona, Berber, Cushitic, Fulani, Rundi, Kinyarwanda, Tigrinya, Chicewa, etc.)

Often

Sometimes

Rarely

Never

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* 8. Do you interact with Other Languages not listed above?

Yes

If yes, please list other language(s).

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* 9. Overall, how effectively do you communicate with Limited English Proficient (LEP) CAT riders?

Very effective

Somewhat effective

Not so effective

Not at all effective