ONLINE BOOKING FOR ICPAU WEBINARS
1.
Have you booked for ICPAU webinars before?
Yes
No
2.
Did you have any difficulty booking for any webinar(s)?
Yes
No
3.
If Yes, Kindly explain the difficulty you experienced while booking for the webinar(s)?
4.
Suggest ways in which we can improve your booking experience.
5.
Have you booked for a paid webinar before?
Yes
No
6.
What was your preferred means of payment?
Airtel/MTN mobile money
Money on Member/Student account
VISA/Master card
Other (please specify)
7.
Did you experience any difficulty making payment for a webinar?
Yes
No
8.
If Yes, Kindly explain the nature of difficulty you experienced?
9.
Suggest ways in which we can improve your payment experience?
10.
Which internet service provider did you use while booking?
MTN
Airtel
Smile
Lyca mobile
My Organisation's Internet
Other (please specify)
11.
What is the nature of your organisation
Bank
NGO
Government
Private
Other (please specify)
12.
Which device do you normally use while booking for webinars?
Laptop
Mobile Phone
IPAD
Android Tablet
Other (please specify)
13.
Kindly rate your overall experience while booking for webinar(s)?
Very Difficult
1 star
Difficult
2 stars
Fairly Easy
3 stars
Easy
4 stars
Very Easy
5 stars
14.
How do you attend the Zoom webinars? [For best results, we recommend using the Zoom app]
I use the Zoom app
I attend through the browser
15.
How often do you update your Zoom application?
Always
Usually
Sometimes
Rarely
Never
16.
After registering for the webinar, how long does it take for you to receive the meeting link?
Immediately
After 5 minutes
After 10 minutes
After 20 minutes
Never
Other (please specify)
17.
At the time of the webinar, whats the biggest challenge you face trying to join?
18.
In which name is the device you use registered?
My name
Default name such as Techno II, Iphone, Infinix hot 6, Laptop
Other (please specify)
19.
How much data do you load for attending a 2 hour webinar?
500 MB
1 GB
2 GB
5 GB
20 GB
I use my Organisation's Internet
Other (please specify)
20.
Which other platforms have you used to attend webinars?
Goto meeting
Blue jeans
Google meet
WebEx
Microsoft Teams
Other (please specify)
Current Progress,
0 of 20 answered