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* 1. Have you booked for ICPAU webinars before?

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* 2. Did you have any difficulty booking for any webinar(s)?

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* 3. If Yes, Kindly explain the difficulty you experienced while booking for the webinar(s)?

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* 4. Suggest ways in which we can improve your booking experience.

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* 5. Have you booked for a paid webinar before?

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* 6. What was your preferred means of payment?

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* 7. Did you experience any difficulty making payment for a webinar? 

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* 8. If Yes, Kindly explain the nature of difficulty you experienced?

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* 9. Suggest ways in which we can improve your payment experience?

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* 10. Which internet service provider did you use while booking?

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* 11. What is the nature of your organisation

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* 12. Which device do you normally use while booking for webinars?

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* 13. Kindly rate your overall experience while booking for webinar(s)?

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* 14. How do you attend the Zoom webinars? [For best results, we recommend using the Zoom app]

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* 15. How often do you update your Zoom application?

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* 16. After registering for the webinar, how long does it take for you to receive the meeting link?

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* 17. At the time of the webinar, whats the biggest challenge you face trying to join?

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* 18. In which name is the device you use registered?

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* 19. How much data do you load for attending a 2 hour webinar?

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* 20. Which other platforms have you used to attend webinars?

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