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Customer Satisfaction Survey
1.
How happy are you with your treats overall?
1 - Not happy at all
2
3
4
5 - Very happy
2.
How much does your pet like the treats?
Loves them
Likes them
Not sure
Does not like them
3.
How easy was it to order from our website?
1 - Very hard
2
3
4
5 - Very easy
4.
Did your order arrive on time?
Yes
No
5.
How happy are you with our packaging?
1 - Not happy at all
2
3
4
5 - Very happy
6.
Our treats are made with a few real ingredients and no artificial colors, flavors, or preservatives. How much does that matter to you?
A lot
Some
Not much
7.
We give money and treats to animal shelters and rescues through our program, With Love, Ava. How much does that matter to you?
A lot
Some
Not much
8.
Our packaging is made from recycled materials. How much does that matter to you?
A lot
Some
Not much
9.
Shipping from our website is carbon neutral. How much does that matter to you?
A lot
Some
Not much
10.
On a scale of 0 to 10,
How likely is it that you would recommend this service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
11.
If you have contacted our customer service, how happy were you with the help you got?
1 - Not happy at all
2
3
4
5 - Very happy
I have not contacted them
12.
What could we do better?
13.
Anything else you want to tell us?