Customer Survey Your feedback helps us to continue providing products and services that make a difference for your business. Thank you for your time and valuable feedback. OK Question Title * 1. Contact Info Name/Company Email Address Phone Number OK Question Title * 2. Please rate the overall VALUE that Finger Lakes Wine Laboratory provides to you and your business. 1 Poor 2 3 4 5 6 7 8 9 10 Excellent 1 Poor 2 3 4 5 6 7 8 9 10 Excellent OK Question Title * 3. Please rate your level of TRUST in Finger Lakes Wine Laboratory. 1 Low 2 3 4 5 6 7 8 9 10 High 1 Low 2 3 4 5 6 7 8 9 10 High OK Question Title * 4. How much EFFORT do you need to make to do business with Finger Lakes Wine Laboratory? 1 A lot 2 3 4 5 6 7 8 9 10 A little 1 A lot 2 3 4 5 6 7 8 9 10 A little OK Question Title * 5. Please rate Finger Lakes Wine Laboratory's staff (professionalism, responsiveness, knowledge, etc.). 1 Poor 2 3 4 5 6 7 8 9 10 Excellent 1 Poor 2 3 4 5 6 7 8 9 10 Excellent OK Question Title * 6. How likely are you to recommend Finger Lakes Wine Laboratory products and services to your friends and colleagues? 1 Not likely 2 3 4 5 6 7 8 9 10 Likely 1 Not likely 2 3 4 5 6 7 8 9 10 Likely OK Question Title * 7. If you selected an 8 or lower, what could we do differently to bring your response up to a 9 or 10? OK Question Title * 8. If you could change one thing about your Finger Lakes Wine Laboratory service, what would it be? OK Question Title * 9. Do we have permission to print your comments? Yes No OK Thank you! OK DONE
