* 1. How quick was the check-in process?

* 2. How clean was your room upon arrival?

* 3. How well-equipped was your room?

* 4. How comfortable were your bed linens?

* 5. How affordable was your stay at our hotel?

* 6. Overall, were you satisfied with our hotel, neither satisfied nor dissatisfied it, or dissatisfied with it?

* 7. How likely are you to recommend our hotel to others?

* 8. What products or services could we have offered to improve your stay with us?