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* 1. The exterior and interior of the practice is well-kept and inviting.

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* 2. The appearance of our healthcare team is professional.

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* 3. The greeting my horse and I received upon check-in was
friendly and courteous.

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* 4. The amount of time I waited in the reception area was
appropriate considering appointment and arrival times.

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* 5. The veterinarian’s examination of my horse was thorough

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* 6. The veterinarian explained my horse’s condition and made
recommendations in a clear and understandable way.

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* 7. The healthcare team made sure all of my questions were
answered.

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* 8. My overall experience was good and met my needs and
expectations.

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* 9. The service and care given to my horse in relation to the
cost was a good value.

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* 10. I will recommend this clinic to friends and family

0 of 10 answered
 

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