Service expectations

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* 2. On a scale of 1 to 5, how strongly do you agree or disagree with the following statements?

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
This service was valuable to me
I would recommend this service to others

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* 3. Can you tell us why you gave those answers?

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* 4. The staff member I worked with was:

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
Respectful
Professional
Punctual

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* 5. During my time with this service, I felt:

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
Listened to, and understood
Respected and supported
Encouraged and motivated

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