Meals start on time.
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The server always uses sample plates.
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I (or your family member) am asked which menu choice I would like from the available selections
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Staff ensure that I (or your family member) get a preferred meal.
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Food is served one table at a time, regardless of the menu choices of the table.
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I (or your family member) always receive the correct diet type and texture.
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The cereal/soup bowls are cleared before the entree is served.
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The entree plates are cleared before dessert is served.
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There is sufficient time allotted for me (or your family member) to eat at own pace.
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Assistance is provided to me when I (or your family member) need it.
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Staff offer second servings of meal items and beverages.
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Beverages are being offered throughout the course of the meal.
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Staff offer alternatives if you (or your family member) don't like/want what you've been served.
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Dirty dishes are cleared from the table and scraped at the bussing cart.
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The table set up looks appealing at meal time.
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Staff interact with you (or your family member) and other residents throughout the meal and are not talking amongst themselves.
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Food is offered separately and not mixed together for feeding (unless requested or stated in care plan).
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My adaptive meal aides are at my place setting (as per care plan).
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The Personal Support Workers or Dietary Aides use hand sanitizer during meal service.
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The meal service is orderly.
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