SNG Machinery Sales Customer Feedback Survey 

This survey comments on the processes involved in new machinery sales and deliveries, services and workshop jobs. 

Question Title

* 1. On a scale of 1 to 5 comment on the new machinery services and deliveries at SNG Machinery Sales.

  Strongly disagree Disagree Neither agree or disagree  Agree Strongly Agree  N/A
The service provided by the sales manager was good 
The products offered by the company appealed to my needs
The service provided by other employees including parts and services was good 
I received my product in a timely manner 
I was happy with the delivery of my product (my machine) 
Overall, I was satisfied with the sale of my product (my machine)

Question Title

* 2. Select the reason for choosing the product (my machine).

Question Title

* 3. On a scale of 1 to 5 comment on services and workshop jobs provided by SNG Machinery Sales 

  Strongly disagree Disagree Neither agree or disagree Agree Strongly Agree N/A
The service or workshop jobs provided by SNG Machinery Sales was good. 
The service technicians who provided the service were competent 
The service technicians who provided the service were approachable
The parts interpreters who provided parts for the service were competent. 
The parts interpreters who provided parts for the service were approachable. 
Overall, I was satisfied with the service and workshop jobs provided. 

Question Title

* 4. Do you have any other comments, questions, or concerns?

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